Respecting Veterans: Are You Making These Mistakes?

There’s a shocking amount of misinformation about how to be truly respectful to veterans in a professional setting. Are you unknowingly perpetuating harmful stereotypes?

Key Takeaways

  • Avoid making assumptions about a veteran’s skills or experiences based solely on their military service.
  • Instead of asking intrusive questions about combat experiences, focus on transferable skills and professional goals.
  • Understand that military culture often emphasizes direct communication, which may differ from civilian norms, and adjust your communication style accordingly.
  • Offer support and resources for veterans transitioning to civilian careers, such as mentorship programs or networking opportunities, and be patient with their adjustment.

Many well-intentioned professionals stumble when interacting with veterans, often relying on assumptions instead of understanding. Let’s debunk some common myths and establish a foundation for genuine respect.

Myth: All Veterans Have PTSD

The misconception that all veterans have Post-Traumatic Stress Disorder (PTSD) is pervasive and harmful. While PTSD is a serious concern for some veterans, it certainly doesn’t affect everyone who has served. A study by the National Center for PTSD [National Center for PTSD](https://www.ptsd.va.gov/) estimates that about 11-20 out of every 100 veterans who served in Operations Iraqi Freedom (OIF) or Enduring Freedom (OEF) have PTSD in a given year. This means that a significant majority do not experience PTSD.

Furthermore, assuming a veteran has PTSD can lead to discriminatory behavior and limit their opportunities. I had a client last year, a former Marine, who was repeatedly passed over for promotions because his manager assumed his “intensity” was a symptom of PTSD. The truth? He was just a highly motivated and disciplined individual. Such assumptions are not only inaccurate but also deeply disrespectful. We need to remember that veterans are individuals with diverse experiences and resilience.

Myth: You Should Constantly Thank Veterans for Their Service

While expressing gratitude is generally a positive gesture, constantly thanking veterans for their service can become awkward and even patronizing. For many veterans, their service was a duty, a job, or a period in their lives—not necessarily something they want to be constantly reminded of.

A more respectful approach is to acknowledge their service in a sincere and understated manner, perhaps by saying, “I appreciate your service,” and then move on to other topics. Focus on getting to know them as individuals, rather than solely defining them by their military background. I’ve found that veterans often appreciate being asked about their skills and interests outside of the military. For instance, instead of asking, “What was it like in Afghanistan?” try, “What are you passionate about outside of work?” It’s important to show respecting veterans in the workplace.

Myth: Veterans Lack Civilian Job Skills

This is a particularly damaging myth. The military provides extensive training and experience that translates directly to valuable civilian job skills. Leadership, teamwork, problem-solving, discipline, and adaptability are just a few examples. Many military roles require highly technical expertise, such as in communications, engineering, or logistics.

We ran into this exact issue at my previous firm. We were hesitant to hire a former Army mechanic for a software development role. We assumed his skills wouldn’t transfer. However, his ability to troubleshoot complex systems and his meticulous attention to detail proved invaluable. He quickly became one of our top performers.

The U.S. Department of Labor’s Veterans’ Employment and Training Service (VETS) [U.S. Department of Labor](https://www.dol.gov/agencies/vets) offers resources to help employers understand the value of military skills and experience. Don’t underestimate the potential of a veteran based on preconceived notions. It’s time to start empowering veterans.

Myth: Veterans Always Want to Talk About Their Military Experiences

Some veterans are eager to share their experiences, while others prefer to keep their military service private. It’s crucial to respect their individual preferences and avoid pressuring them to disclose information they’re not comfortable sharing.

Instead of bombarding them with questions about combat or sensitive topics, let them guide the conversation. Focus on building rapport and creating a safe space where they feel comfortable sharing at their own pace. Sometimes, the most respectful thing you can do is simply listen without judgment.

Myth: All Veterans Are Conservative

This is a gross oversimplification. Veterans come from diverse backgrounds and hold a wide range of political beliefs. Assuming a veteran’s political affiliation is not only disrespectful but also inaccurate. Their service does not dictate their political views.

Focus on their professional skills and qualifications, rather than making assumptions about their political leanings. Discussing politics in the workplace can create a divisive environment, so it’s generally best to avoid such topics altogether. Instead, foster an inclusive environment where everyone feels valued and respected, regardless of their political beliefs.

Myth: Veterans Are Entitled to Special Treatment

While it’s important to acknowledge and appreciate veterans’ service, treating them as if they are entitled to special treatment can be counterproductive. Veterans want to be valued for their skills and contributions, not pitied or given preferential treatment. Many are just trying to rebuild their life after service.

Instead of lowering expectations or making excuses for them, hold them to the same standards as other employees. Offer support and resources to help them succeed, but avoid treating them as if they are incapable of performing their duties. The Georgia Department of Veterans Service [Georgia Department of Veterans Service](https://veterans.georgia.gov/) offers numerous programs to help veterans transition into civilian life and find meaningful employment.

Case Study:

Last year, we hired a former Navy SEAL as a project manager. Initially, some team members were hesitant, assuming he would be overly aggressive or demanding. However, we set clear expectations and provided him with the same training and support as other project managers. He quickly proved to be an invaluable asset, bringing his leadership skills and problem-solving abilities to the team. Within six months, he was leading our largest project, which he brought in 15% under budget and two weeks ahead of schedule. His success wasn’t due to special treatment, but rather to his skills and dedication.

Here’s what nobody tells you: sometimes, the most respectful thing you can do is treat a veteran like any other professional. Acknowledge their service, appreciate their skills, and hold them accountable.

Understanding the nuances of interacting with veterans in a professional setting is about more than just avoiding offense; it’s about fostering genuine respect and creating an inclusive environment where everyone can thrive. By debunking these myths, we can move towards a more informed and respectful approach.

What’s the best way to address a veteran I’ve just met?

A simple, “Thank you for your service,” is often sufficient. Then, move on to other topics and get to know them as an individual. Avoid asking intrusive questions about their military experiences unless they initiate the conversation.

How can I support veterans in my workplace?

Offer mentorship programs, networking opportunities, and resources for transitioning to civilian careers. Ensure your workplace is inclusive and welcoming to veterans from all backgrounds.

What if I accidentally say something insensitive?

Acknowledge your mistake, apologize sincerely, and learn from the experience. Show that you are committed to understanding and respecting veterans.

Are there any specific resources available for employers who want to hire veterans?

Yes, the U.S. Department of Labor’s Veterans’ Employment and Training Service (VETS) and the Georgia Department of Veterans Service offer resources and programs to help employers recruit, hire, and retain veteran employees.

What if a veteran is struggling with their transition to civilian life?

Encourage them to seek support from veteran-specific organizations or mental health professionals. The Veterans Crisis Line [Veterans Crisis Line](https://www.veteranscrisisline.net/) is a valuable resource for veterans in distress.

Instead of relying on assumptions, take the time to understand each veteran as an individual. By focusing on their skills, experiences, and goals, we can create a more respectful and inclusive professional environment for everyone. The most respectful thing you can do is to treat veterans as the capable and valuable professionals they are.

Rafael Mercer

Veterans Affairs Policy Analyst Certified Veterans Advocate (CVA)

Rafael Mercer is a leading Veterans Affairs Policy Analyst with over twelve years of experience advocating for the well-being of veterans. He currently serves as a senior advisor at the fictional Valor Institute, specializing in transitional support programs for returning service members. Mr. Mercer previously held a key role at the fictional National Veterans Advocacy League, where he spearheaded initiatives to improve access to mental healthcare services. His expertise encompasses policy development, program implementation, and direct advocacy. Notably, he led the team that successfully lobbied for the passage of the Veterans Healthcare Enhancement Act of 2020, significantly expanding access to critical medical resources.